FAQs

  • What devices are supported to take the course?

    Our course is 100% online and makes it easy to take on your computer, laptop, tablet or smartphone. Learn where it’s most convenient for you.​ Click here to view the exact system requirements.

  • How long does the course take?

    The program is done one unit per week. Each unit includes about 30 - 40 minutes of online videos. The 6-week program can be done in 30-40 minutes a week over 6 weeks. The 10-week program is done in 30-40 minutes a week over 10 weeks.

  • How does the free trial work?

    The free trial will allow access to the first unit in the course for a period of 3 days. You may restart the free trial any number of times and your progress will be saved. Once you're done with the free trial, you can purchase the complete course for full access.

  • When will I get my certificate of completion?

    You will receive your certificate upon completion of the course.

  • How long do I have to complete the course?

    Access to the course does not expire, however, we recommend completing the course by doing one unit per week over a period of 6-10 weeks.

  • Will you send my certificate to the court?

    You will be responsible for providing the certificate to the court. Certificates will be available for print, download or email. Certificates to the court are only provided for the 6-week program.

  • How do I edit my email address, password, name or avatar image?

    - Login to Thinkific site
    - Click name in the top right header
    - Click My Account
    - Change settings as needed via the Profile or Password tab

  • How can I pay?

    Your payment can be made via PayPal

  • Can I view the courses offline?

    Course will be available 100% online, however, you may log in and out of the course as needed. All progress is saved for you to return to later.

  • Can I save my place in the middle of a course?

    You may log in and out of the course as needed. All progress is saved for you to return to later.

  • Does the course need to be completed in order?

    Yes. You must complete the units in order. You may move to each section in a unit as needed but you’ll need 100% completion to receive the certificate.